Online Payments
You should receive your unique Parent Portal (and ParentPay if your child is in the secondary phase) account activation details via email at the start of the school year. If you have not received your email, please email finance@simonballe.herts.sch.
A user manual for the Parent Portal can be found below but if you still have any queries regarding registering for or using Parent Portal or ParentPay, please contact us at finance@simonballe.herts.ch.uk
RegistrationÂ
- Go to https://simon-balle-payments.co.uk/ and have your registration details to hand. Click âRegistrationâ.Â
- Enter a valid email address and click âContinueâ.Â
- Complete the registration form and click âContinueâ.Â
- Enter and confirm a password and click âComplete Registrationâ.Â
- Find the verification email in your inbox (please check your junk/spam folder) and click on the link to verify your account. If you are not able to click the link, please copy and paste it into your browser.Â
- Click âReturn To Loginâ on the verification confirmation page.Â
- Log in using the email address and password you have provided.Â
- Choose your email preferences and click âSave Preferencesâ.Â
- Enter the account code and registration code provided and click âAdd Pupilâ to add your child to your account.Â
- Click âReturn To HomepageâÂ
- If you need to add any additional children, these can be added at any time by clicking on the âAdd Pupilâ button and following step 9. This can be repeated as many times as necessary.Â
- If you would like to create a separate account for another family member such as your childâs other parent/carer or grandparent, they can create their own account by following these registration steps and using their own email address and choosing their own password.
Using the PortalÂ
The Portal homepage has a blue menu bar across the top with buttons for each area of the portal. You may or may not see all of the following buttons depending on what activities your child is registered for in school.Â
Awaiting ConsentÂ
If your child has any items awaiting your consent, such as a school trip, you will land on this page when you select their account.Â
Depending on the nature of the item that requires consent, you may or may not be able to pay for the item at this point (if there is a charge). If there is a charge, you may be able to choose how much you would like to pay or the amount may be fixed.Â
Awaiting PaymentÂ
If there are no items awaiting your consent, you will instead land on this page when you log in to your childâs account.Â
This page will display all of the outstanding invoices associated with your child. For each invoice, it will show a description, the original amount billed and the amount outstanding to be paid. The total amount outstanding for all invoices can be found at the bottom of the page.Â
To make a payment, select the invoice you would like to pay and click âPayâ. You can then choose to make either a full or part payment.Â
Payments made through the portal are immediately allocated to your childâs account and balances adjusted accordingly.Â
School ShopÂ
The school shop is where you can purchase items that have not already been specifically invoiced to your child. For example, this might be revision guides or locker hire.Â
Once you have added all of the items you wish to purchase to your basket, you can make payment by clicking on the âBasketâ icon in the top right hand corner of the screen.Â
Upcoming ActivitiesÂ
All of your childâs upcoming activities are listed on this page. This includes school trips and wraparound care. You can select which week you would like to view by entering a date or clicking on the calendar icon.Â
Please note that items such as trips may not appear in your upcoming activities immediately if it requires additional approval by the school, such as when there are limited places available.
Account HistoryÂ
This page displays all of the transactions associated with your childâs account whether they are current or historic. You can view transactions for a particular date range by entering a Start and End date or clicking the calendar icons.Â
Message HistoryÂ
Any messages sent to you by the school are shown here. A red number on the button indicates new messages.Â
Change PupilÂ
If you have more than one child registered to your account, you can switch between them by clicking the âChange Pupilâ button.Â
Add PupilÂ
You can add additional children to your account at any time by clicking the âAdd Pupilâ button.